Refund policy
At TRIPSI, we want you to be completely satisfied with your purchase.
14-Day Return Period
You have 14 days from the date of delivery to request a return.
To start a return, please contact us first at:
Please include:
- Your order number
- Your full name
- The reason for your return
Our team will provide you with the return instructions.
Refunds
Once we receive and inspect your returned item, we will notify you of the status of your refund.
If approved, your refund will be issued to your original payment method. Depending on your payment provider, it may take several business days for the refund to appear in your account.
Return Conditions
To be eligible for a return:
- The item must be unused and in its original condition.
- The item must be returned in its original packaging.
- Proof of purchase may be required.
Damaged or Incorrect Items
If your item arrives damaged or if you receive the wrong product, please contact us within 48 hours of delivery at tripsi.info@gmail.com. We will work with you to resolve the issue as quickly as possible.
Contact Us
If you have any questions regarding returns or refunds, please contact us at:
Email: tripsi.info@gmail.com